NetSupport Radio

Tip Top Tips Edu: Andy Earp - NetSupport DNA

February 17, 2021 Mark Anderson chats to Andy Earp Season 1 Episode 5
NetSupport Radio
Tip Top Tips Edu: Andy Earp - NetSupport DNA
Show Notes

In this episode of #TipTopTipsEdu I had the chance again to talk all things NetSupport DNA with our Technical Support Manager, Andy Earp.

For the uninitiated, NetSupport DNA is one of our jewels in the crown here at NetSupport. A product which is helpful from both a whole school IT real estate management front alongside supporting the role of the Designated Safeguarding lead; DNA is a product that works well and supports any school. It’s no small wonder it’s loved by Network Managers the world over! 

In this episode, Andy answers 5 frequently asked questions and below in the show notes, you’ll be able to see linked articles which will help you even further in responding to the ideas and tips shared by Andy in this session.

In this episode I asked:

1 - Can I collect data and remotely assist DNA Agents that are outside my network

2 - How to enable Privacy and Acknowledgement prompts for Agents running on Staff devices

3 - How can DNA integrate with AD

4 - How to maintain the DNA Database

 5 - Is it possible to generate custom reports in DNA